HomeCustomer Service

Customer Service

We’re Here to Help

Have a question about NextGen 529? Something else? We’ll get you to the right place.

Direct Account Help

Contact Merrill Edge at 1-877-463-9843.

Select Account Help

Contact your financial advisor.

General Questions

Visit our FAQ page for answers to the most common NextGen 529 and 529 plan questions.

Need a Form?

Are you looking for an account servicing form? Go to the NextGen 529 Download Forms page.

Access Account Online

You can request distributions, make investment changes and contribute online. Click on the Account Login button at the top right corner of this website.

Maine Grants Questions

Have questions about the $500 Alfond Grant or Grants for Maine Residents? Contact FAME at 800-228-3734 or NextGen529@FAMEmaine.com.